Frequently Asked Question

Cancel Order Policy

We understand that sometimes you may need to cancel your order.

You can request cancellation within 10 hours of placing the order.

After this time, your order may already be processed or shipped, and cancellation may not be possible.


How to Cancel?

To cancel your order, simply click the button below and contact us on WhatsApp with your Order ID.

Our team will verify and process your request as soon as possible.


Important Points

  • Cancellation is only valid before the order is shipped

  • Orders once shipped cannot be cancelled

  • Refunds (if applicable) will be processed within 5–7 working days

  • For prepaid orders, the refund will be sent to the original payment method


Need Help?

If you have any questions, feel free to contact us on WhatsApp. We’re happy to help 💚

Cancel Order on WhatsApp