MORNEE PLUS
Here are some frequently asked questions to help you with common queries about shopping at MORNEE PLUS.
General Questions
1. What products does MORNEE PLUS sell?
MORNEE PLUS offers a collection of stylish and comfortable ladies wear, carefully selected to provide quality and affordable fashion.
2. Where is MORNEE PLUS located?
Address
Mornee plus
Shop no 15, opposite shivaji garden gate near ambedkar statue Shalimar nashik 422001 India-91
9890515909
3. How can I contact customer support?
You can contact us through:
📧 Email: morneeplus@gmail.com
📞 Phone / WhatsApp: +91 98905 15909
4. Do I need to create an account to place an order?
No, you can place an order as a guest without creating an account.
5. How can I stay updated with new collections and offers?
You can follow us on our social media pages for new arrivals, offers, and updates.
📷 Instagram: https://www.instagram.com/mornee_nashik
📘 Facebook: https://www.facebook.com/mornee.nashik/
Shipping & Delivery
1. Do you deliver across India?
Yes, we currently ship across India only.
2. How long does it take to process an order?
Orders are usually processed within 1–2 business days after confirmation.
3. How long does delivery take?
Delivery usually takes 5–7 business days, depending on your location.
4. Do you offer free shipping?
Yes, we offer free shipping on orders above ₹800.
5. Will I receive tracking information for my order?
Yes, once your order is shipped, tracking details will be sent via SMS and email.
Payment Questions
1. What payment methods do you accept?
We accept payments through UPI and Cash on Delivery (COD).
2. Is Cash on Delivery (COD) available?
Yes, COD is available for orders across India.
3. Are there any charges for Cash on Delivery?
Yes, COD charges may apply. However, COD is free for orders above ₹800.
4. Is my payment information secure?
Yes, all payments are processed through secure payment gateways to protect your payment details.
5. What should I do if my payment fails?
If your payment fails, you can try placing the order again or contact our customer support team for help.
Exchange & Return
1. Do you offer returns?
No, returns are not available. We only offer product exchanges.
2. How many days do I have to request an exchange?
You can request an exchange within 4 days of receiving your order.
3. What is required for an exchange request?
To request an exchange, the product must be unused, with original tags and packaging, and you must provide a clear unboxing video showing the issue.
If you still have questions, feel free to contact us:
📧 Email: morneeplus@gmail.com
📞 Phone / WhatsApp: +91 98905 15909
We’ll be happy to assist you.
